CSR System Diagram
CSR Systems can be complicated and expensive. AGIS has a fully automated, voice enhanced, next-gen system that can be a force multiplier for your Customer Support Representatives – answering both general domain questions as well as specific, atomic level queries that rival, if not surpass, those of dedicate CSR staff – at a fraction of the cost.
While your CSR implementation may require modifications for your particular needs, a general approach within the AGIS system will include the following flow:
While this can take several forms, one example would be a custom interface for your business to explicitly define how your AICSA may work.
Schedule a demo or an introductory meeting today to find out how AGIS can streamline your CSR operations. Visit https://www.agis.ai/contact-us right now to set up a meet.